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Sales/Technical Support @ Web4africa - Job Recruitment - XtremeLoaded

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Sales/Technical Support @ Web4africa by Everest(m) : 10:07 AM On Jul 03

Web4africa is one of the most widely preferred and used web hosting in Africa and Nigeria in particular and currently, they have job vacancy for the position of Sales/Technical Support and if you know you are searching for a job and has the required skills and experience then feel free to apply but before then below are the Job descriptions by web4africa.

We are looking for someone who is passionate about web hosting and domains, who is customer service oriented and just plain loves everything about websites.

Job Requirements:

At least 1 year of verifiable experience with cPanel/WHM, Plesk
Has an understanding of shared, reseller, vps hosting
Has experience with WHMCS
Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc
Is quickly able to identify the needs of potential customers and recommend the most suitable hosting solution.
Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc
Comfortable speaking with customers via telephone

Responsibilities:

Inbound Level 1 Technical Support & Sales via Telephone, Email and Live Web chat
Answer sales enquiries related to all services offered by Web4Africa
Following up with sales leads
Order Verification


If you read everything and believe you are qualified to apply for this job kindly visit HERE to complete the application form and upload your CV and if you are lucky you will be contacted.

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