10 Common Questions and Answers about MTN Lumos Solar (Yellow Box)

Seyi ayoola

  • Guest
Pls my lumos is not charging. It's stop at 11percent and the green light is flunctuating.


Arashid

  • Guest
pls i connect my sim card the one i used for calling with the lumons i used it for sub so now can i disconnect my sim card from using it for subscription because i no longer using it again pls help me .how which code will i dail ..

E-Collins

  • Administrator
  • Hero Member
  • *****
  • Posts: 10850
pls i connect my sim card the one i used for calling with the lumons i used it for sub so now can i disconnect my sim card from using it for subscription because i no longer using it again pls help me .how which code will i dail ..
CALL Lumos for help

Sylvia amasowomwan

  • Guest
I don't have my sim here I want to pay online i can't get lumos poster on access mobile and zenith app wat is the way out

Gabriel onyisi

  • Guest
How much is prime yellow box

Somi

  • Guest
How do I check the number of days I have paid for and the remaining number of days outstanding?

E-Collins

  • Administrator
  • Hero Member
  • *****
  • Posts: 10850
How do I check the number of days I have paid for and the remaining number of days outstanding?

Try and subscribe for your Lumos and through the message you will receive they will tell you how many days you have paid for out of the 1800 days you are supposed to pay before you can own the solar system.

 See the sample below:

Dear Mobile Electricity customer, your 1 days plan will be activated shortly. Please note: A minimum of 20 days must be credited monthly to avoid deductions from future payments. You have paid for 1300 days out of 1800 , each paid day gets you closer to own your Lumos system. For assistance, please call 180

Patrick Raphael

  • Guest
Please can you kindly tell me what the different color lights display by the Yellow box stand for?

E-Collins

  • Administrator
  • Hero Member
  • *****
  • Posts: 10850
Please can you kindly tell me what the different color lights display by the Yellow box stand for?

Greenlight: Active and perfectly working.
Steady yellow light: Below 10% charged
Brinking Yellow light: Below 25% charged or low credit
Red light: No network coverage, Overload sign, No credit and not active.

Tobiloba Raymond

  • Guest
Hello. My Yellow Box is Showing Overload Anytime I connect the Power inverter. I've unplugged Every appliances and its still Showing Overload. Please what Can I do.

E-Collins

  • Administrator
  • Hero Member
  • *****
  • Posts: 10850
Hello. My Yellow Box is Showing Overload Anytime I connect the Power inverter. I've unplugged Every appliances and it's still Showing Overload. Please, what Can I do.
The converter is faulty replace it

Favour igbokwe

  • Guest
How can I check how much I owe mtn Lumos if I've not bought a plan in a while?

E-Collins

  • Administrator
  • Hero Member
  • *****
  • Posts: 10850
How can I check how much I owe mtn Lumos if I've not bought a plan in a while?
Try and pay even if it's one day plan and from the notification message you will see how many days you have paid out of 1800 days

Yussuf Musa Oladapo

  • Guest
What happens after I finish paying for d 1800 days subscription. Will I given any written document of ownership. Did is cos it remains about 10 days to finish d payment

E-Collins

  • Administrator
  • Hero Member
  • *****
  • Posts: 10850
What happens after I finish paying for d 1800 days subscription. Will I given any written document of ownership. Did is cos it remains about 10 days to finish d payment
Nothing will be giving to you, the only thing is that you will see on the solar display "Free for use" which means that you don't need to pay for subscription anymore.
 

Quick Reply

NName:

Verification:
Type the letters shown in the picture
Listen to the letters / Request another image
Type the letters shown in the picture: