10 Common Questions and Answers about MTN Lumos Solar (Yellow Box)

Jude ik

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Re: 10 Common Questions and Answers about MTN Lumos Solar (Yellow Box)
#30 Posted on: January 31, 2023, 03:45:32 PM
Please can I change my mtn solar with mtn prime I mean to upgrade


Akitikpo Sunday Jonah

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I've paid for 992point 30days plan out of 1800 points but the remaining points 808. How much will it cost to pay the balance? The original total cost was N220,000:00 but it seems the cost of the remaining years is incredibly increasing more than the agreement. I'll be glad if you enlighten me on this. Thanks.

E-Collins

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I've paid for 992point 30days plan out of 1800 points but the remaining points 808. How much will it cost to pay the balance? The original total cost was N220,000:00 but it seems the cost of the remaining years is incredibly increasing more than the agreement. I'll be glad if you enlighten me on this. Thanks.

I requested MTN to tell me the exact amount to be paid to be free during my time with them but they refused so if u want to complete the payment, u can start by paying for yearly plan which is 365 days and if you pay it 2 times then it will be 730 days

730-808
= 78

You will have 78 days remaining, you can now proceed with 60 days subscription which will be:

78-60
= 18

Pay for 10 days, then 5 days and use their daily plans to complete the payment

That was what I did since they refused to tell me the exact amount I need to pay to be free from them.

Jimoh

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After paying for 4years what's next?

E-Collins

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After paying for 4years what's next?
It becomes yours and no subscription required again

Wendy

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It's been a while since I made use of the yellow box due to some certain reason....but I want to start using it now... How can I go about it....cos I learnt if it's not In use for a while...it would be retracted,..pls share light on this.. thanks

E-Collins

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It's been a while since I made use of the yellow box due to some certain reason....but I want to start using it now... How can I go about it....cos I learnt if it's not In use for a while...it would be retracted,..pls share light on this.. thanks
Call MTN customer care on 180 and explain to them, they will guide you on what to do.

ADESUYI AYOTOMIWA

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Re: 10 Common Questions and Answers about MTN Lumos Solar (Yellow Box)
#37 Posted on: September 16, 2023, 10:49:55 PM
pls my lumos box sim card has gotten lost,so how am i gonna use my solar system

E-Collins

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Re: 10 Common Questions and Answers about MTN Lumos Solar (Yellow Box)
#38 Posted on: September 16, 2023, 10:54:59 PM
pls my lumos box sim card has gotten lost,so how am i gonna use my solar system
Inform Lumos or MTN if you got it from MTN, they will help you.

Find MTN and Lumos contact details here: https://www.xtremeloaded.com/9577/mtn-lumos-mobile-electricity-contact-phone-number-and-email/

Alexander Akpera

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Is there penalty if you default payment on mtn lumous solar energy and how much is penalty per month?

E-Collins

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Is there penalty if you default payment on mtn lumous solar energy and how much is penalty per month?
Yes there is, before buying read there terms and conditions
« Last Edit: December 20, 2023, 10:13:06 AM by Collins Okoye »
 

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