DSTV Nigeria Email Address , Phone Number (Customer care)

GANIYU ADAM

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#15 Posted on: November 20, 2019, 08:52:17 AM

Good morning Sir/Ma,

My name is GANIYU ADAM. I am one of your esteemed customers with smart card number 10405244459 and phone number 07030361650 with the above-mentioned name as my details with DStv.

However, I made a subscription of #4,100 for "DStv Family" since on Saturday, 16th of November,2019; and through the usual way on the internet (Vtpass.com) and it was successful but unfortunately, uptill this moment, my account has not been activated to the package paid for.

I've called all DStv listed customer service numbers just lIke before, but unfortunately this time, no access was granted to speak with a customer care representative and with some of the numbers no longer connecting at all. I also visited one of your stores at Diya Street, Ifako Gbagada, Lagos but was told there was no network and to come another day. I do not live anywhere near Gbagada and I am already frustrated with this.

I am therefore by this medium, appealing to you to please use your good offices to ensure that my account is activated for the package paid for as I and my entire family have not been granted access to watch the TV since disconnection. Please kindly help out.

God bless you!

Ottah Rose

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#16 Posted on: November 27, 2019, 11:45:57 AM
I made a wrong payment of 1900 to dstv iuc 7029611637 onuegbu chibuzo instead of gotv iuc 7032151721 onuegbu Angel phone no 08039711727. Can help me to change it and activate the gotv

Abolaji john Rotimi

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#17 Posted on: December 26, 2019, 09:31:09 AM
I subscribe for a customer yesterday dstv access #2000 with smart card number 10052552188 through my gtbank737 platform and it was successful but the account was not funded please here is the reference number of the transaction 30610664 please customer is my neck

Preye Pinapina

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#18 Posted on: December 29, 2019, 09:32:05 PM
Pls I need a help am preye pinapina from bayelsa state
I use to subscribe 2100 before and now am paying 4100 and still the  same channels pls increase my channel
here is my card no 7017095838 and phone no 08158762935 thanks

Afolabi Folashade

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#19 Posted on: June 06, 2020, 08:48:06 AM
My mum made a mistake and recharge wrong account while trying to subscribe to her dstv account. Pls help me to rectify it
Wrong iuc no: 1055533716
Right iuc no: 1055533712
Payment made is #7,075 from first bank mobile app

Uchenna Ezewiro

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#20 Posted on: June 07, 2020, 03:25:13 PM
Dear Dstv customer care,

We have been trying to reach you via phone call but all to no avail.

Kindly look into the fact that we paid N6800 for monthly subscription and yet couldn't view African Magic showcase (Channel 151) and African magic epic    (channel 152) doesn't come up until 5PM.

The above situations have been giving us concern as we are not enjoying services commensurate to our money.

We look forward to hearing from you as soon as possible.

IUC No- 7021926677
Customer's Name- Uchenna Ezewiro

Thanks and high regards.

Jemegah oyarebu

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#21 Posted on: June 20, 2020, 09:03:05 AM
Please i want to make it clear to you that I made some payments to my account up till now i could not witch any programs my dstv account number is 7033956173 and I  have been to your office in  dutse jigawa state and they told me they can do anything about the issues and if you people reconnect it you should make sure you refer the payment to when I paid the money or else I will take you people to court

Engr. Rowland

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#22 Posted on: June 21, 2020, 05:12:37 PM
I just subscribed  my Gotv, iuc 2004481468 today the 21st of June 2020 with the amount of N3,280 for Gotv Max subscription
but the stations are not showing and all effort to reach customer care has been abortive. please kindly respond to this.
thanks

Everest

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#23 Posted on: June 21, 2020, 05:24:04 PM
I just subscribed  my Gotv, iuc 2004481468 today the 21st of June 2020 with the amount of N3,280 for Gotv Max subscription
but the stations are not showing and all effort to reach customer care has been abortive. please kindly respond to this.
thanks
I have checked your details and you were on GOtv Jolli, your account will be upgraded to Max. be patient

Bamidele abiodun joseph

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Re: Gotv Nigeria Email Address , Phone Number (Customer care)
#24 Posted on: June 24, 2020, 05:45:59 PM
I was mistaking make a sucbrition of 10,925 instead of 1900 for Got pluse @ astv  and I want the revond of 9000 please help me out with this
This is my ICU number please  4613847477

Anjorin mutiat

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#25 Posted on: June 29, 2020, 07:33:54 PM
I subscribed my dstv on 25th June 2020 but it's not showing any channel. Pls help me rectify it
Sc: 7039831566

Adegoke Olusegun Samuel

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Rpayment on wrong iuc
#26 Posted on: July 07, 2020, 05:52:25 PM
Hi, I made a mistake trying to pay into a DSTV account but I paid into GOtv account 4613416524. Kindly help me to reverse. I need money on my DStv account
DStv Confam #4615
Iuc: 7039808445
Name: Adegoke Olusegun Samuel

Everest

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Re: Rpayment on wrong iuc
#27 Posted on: July 07, 2020, 06:52:39 PM
Hi, I made a mistake trying to pay into a DSTV account but I paid into GOtv account 4613416524. Kindly help me to reverse. I need money on my DStv account
DStv Confam #4615
Iuc: 7039808445
Name: Adegoke Olusegun Samuel
please contact DStv, xtremeloaded.com is not DStv website to complain such issues

Emmanuel Ifeanyi

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Re: DSTV Nigeria Email Address , Phone Number (Customer care)
#28 Posted on: July 12, 2020, 12:45:24 AM
Good day, I subscribe for my DSTV today,the transaction was successful but no channel has been activated since afternoon. Please I need your help.

 

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