Global leader in telecommunications managed services, Ericsson has signed a five-year multi-country managed services agreement with Smile Communications.
Under the new agreement, Ericsson will manage Smile Communications’ 4G/LTE networks across all operations in countries including Nigeria, Tanzania, Uganda and Democratic Republic of Congo.
This managed services contract extends Ericsson’s relationship with Smile in Nigeria, where Ericsson is Smile’s sole vendor for 4G networks.
The agreement also leverages Ericsson’s more than 15 years of experience in managing multi-vendor, multi-technology networks in Tanzania, Uganda and the DRC.
The first of its kind 4G/LTE managed services contract signed in Sub-Saharan Africa will enable Ericsson to provide a fully managed end-to-end service that includes network operations, performance, optimization, field support and maintenance for Smile’s LTE networks.
Accordingly, Ericsson will provide a fully managed end-to-end service that includes network operations, performance, optimization, field support and maintenance for Smile’s LTE networks in the those African countries under the arranegement.
Commenting on the new agreement, Tom Allen, Group Chief Operating Officer of Smile Communications said: “We regard Ericsson as more than a vendor, we are long term partners focused on delivering on the Smile promise to be the broadband provider of choice in Africa and to ensure that our customers fully benefit from the internet world”.
Also speaking, Fredrik Jejdling, President Ericsson sub-Saharan Africa said: “We are excited to be delivering this service to Smile as it further extends our partnership with the operator in the region.
Bringing with us our expertise as global HSPA and LTE leaders, this partnership enables Smile Communications to focus even more on the core business of delivering superior products and services that cater to the needs of its subscribers, whilst at the same time improving operational cost efficiency.”
Ericsson is the global leader in telecommunications managed services, managing networks for multiple operators worldwide via a combination of global and local network operations centers
In addition, Ericsson is present today in all high-traffic LTE markets including US, Japan, and South Korea, and is ranked first for handling the most global LTE traffic. Forty percent of the world’s mobile traffic is carried over Ericsson networks.
By Emeka Aginam