How to Remove DSTV and GoTv E16 E17 error in Nigeria

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Everest

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How to Remove DSTV and GoTv E16 E17 error in Nigeria
Posted on: March 04, 2016, 10:26:40 PM
This article is all about how you can remove DSTV or GoTv E16-E17 error on you screen easy and fast as you know that such error usually appears on Premium DSTV and GOTV.

It's annoying when you power on you television and DSTV Receiver and you keep getting E16 error on your screen but the good news is that there is a way out and i assure that after reading this article you will learn how to remove DSTV E16 error in Nigeria.

Without wasting much of our time let get started on how to remove DSTV E16 error in Nigeria which comes in two simple ways which is removing DSTV E16 error via SMS or by visiting dstv official website.

Step #1. Clear DSTV E16 E17 error by sending an sms

To clear the E16 error on your DSTV decoder/receiver through SMS, simply pickup your mobile phone and compose an sms using this format:

RA leave a space then enter the first 10 digits of your smart card number and send it to this shortcode 30333

Example RA 6886432774 to 30333
Note 6886432774 is my smart card number.

Step #2. Clear DSTV E16-E17 error visiting their official website.


The second step is very simple just like step one but in this case you need a smartphone or computer with data connection because you will need to visit this Link and fill in your smart card number, then select the type of error you want to remove as namally E16, E30 and E32 than select the one you need to clear and fill the auto generated captcha text and click clear error.

How to remove GoTv E17 error
First i have shown you how to remove E16, E30 and E32 error on the main dstv but this time it's about how you can remove the E17 error you are getting on your GoTv by following these simple steps.

First Method
Firstly, make sure your subscription is active i.e make sure you've made a successful subscription that has not expired then pick your phone to send the reactivation SMS in this format.

RESET IUC NUMBER as a message to 4688 for example RESET 2003059600 to 4688 (where 2003059600 is your IUC Number)
NB: If you are using this method, i suggest you do it during the day (8a.m - 7p.m)
*The IUC NUMBER are those digits on the red label under the decoder

Second Method
This method will require calling Gotv customer care. The Gotv Customer care line is 012723232. You may listen to the voice prompt but DON'T follow the voice prompt, the machine will forward your call automatically to one of their agents




 

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