How To Cancel/Deactivate MTN Data Bundle Roll-Over/Auto Renewal

justiceaka

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How To Cancel/Deactivate MTN Data Bundle Roll-Over/Auto Renewal
Posted on: August 13, 2016, 12:04:59 AM
Automatic renewal feature will allow subscribers to have their data bundles automatically renewed at the end of its validity period, as long as the subscriber has sufficient airtime credit in his account.

Rollover allows a subscriber to rollover unused inclusive data bundle of the current data plan provided he allows auto-renewal of existing bundle or purchases a new data plan at the expiration of the current bundle.

How do I trigger Auto Renewal?

An expiry notification advising on auto renewal will be received 48hrs before Data Bundle Expiry.  Customers can either take no action or text “YES” to 131

To cancel auto renewal send “No” to 131.

Auto renewal will fail and data Bundle will not be renewed if you don’t have enough balance. Only the monthly fastlink data bundles and Mobile internet bundles can be auto renewed. Simple surf cannot be auto renewed.