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Topic Summary

Posted by: David Nyamsaaku
« on: December 29, 2023, 08:40:37 AM »

my Lumos is show no service I tried to call the customer service but it's not working out.
Posted by: E-Collins
« on: November 24, 2023, 05:06:03 PM »

Since when I travel out of Nigeria I always find it difficult to do subscriptions on my box . Can you please help me out now
Call Lumos and tell them to make your friends or family members phone number a temporary subscription number and they will be able to do it for you
Posted by: Bayo
« on: November 24, 2023, 05:03:09 PM »

Since when I travel out of Nigeria I always find it difficult to do subscriptions on my box . Can you please help me out now
Posted by: E-Collins
« on: August 25, 2023, 08:20:28 AM »

How can I change my Lumos number
Call Lumos on +23417007390 or MTN and tell them that you want to change your phone number then they will give you a temporary access to your preferred phone number to enable you use it to subscribe for a certain period of time
Posted by: Mustapha Kamal
« on: August 25, 2023, 08:12:11 AM »

How can I change my Lumos number
Posted by: E-Collins
« on: August 04, 2023, 02:45:41 PM »

My mtn lumos screen is blank but the system is on and even charging my phone .. I’ve tried to reboot it but same thing
What do I do

Press and hold the power button till the solar screen turns off, then power it on again by pressing the power button again. If the problem is not fixed then the LCD screen has a problem and you will need to inform Lumos or MTN about the problem.
Posted by: Molly
« on: August 04, 2023, 02:03:37 PM »

My mtn lumos screen is blank but the system is on and even charging my phone .. I’ve tried to reboot it but same thing
What do I do
Posted by: E-Collins
« on: June 27, 2023, 04:17:35 PM »

I haven't subscribe my LUMOS solar for some months, now I want to recommence subscription., but when I recharge with my MTN number as I used to do in time past, I wasn't debited. \what so I do next to recommence subscription
If understand you correctly, you want reconnect your MTN Lumos solar system after you left it for some time.

Well, the rule is that you must at least use the Lumos for 20 days in a month which you failed to do. The option you have now is to gotl to this page https://www.xtremeloaded.com/13930/mtn-lumos-subscription-plans-updated-december-2022 find the subscription plan you want and follow the instructions to subscribe, if it fails to work after that then contact MTN or Lumos directly for more help.
Posted by: Iniobong Usanga
« on: June 27, 2023, 03:53:52 PM »

I haven't subscribe my LUMOS solar for some months, now I want to recommence subscription., but when I recharge with my MTN number as I used to do in time past, I wasn't debited. \what so I do next to recommence subscription
Posted by: E-Collins
« on: June 21, 2023, 04:09:46 PM »

My MTN number with which I registered my lumous is 08104543364.
My system number 2638906
And I live Benin city. My yellowbox has been switched off since Sunday 18th June 2023. I have pressed the power /infor6 buttons to no avail. What do I do now.
visit the nearest MTN office for help or call Lumos customer care. You can get their contact from https://www.xtremeloaded.com/9577/mtn-lumos-mobile-electricity-contact-phone-number-and-email/
Posted by: Emmanuel Aiyohuyin
« on: June 21, 2023, 10:32:57 AM »

My system number is 2638906 and my MTN number is 08104543364.
My yellowbox has not switched on since Sunday 18th June 2023. I have pressed the power/ information buttons to no avail. I live in Evbuotubu Benin city
Posted by: Emmanuel Aiyohuyin
« on: June 21, 2023, 10:13:28 AM »

My MTN number with which I registered my lumous is 08104543364.
My system number 2638906
And I live Benin city. My yellowbox has been switched off since Sunday 18th June 2023. I have pressed the power /infor6 buttons to no avail. What do I do now.
Posted by: Wuraola Omoyeni
« on: March 27, 2023, 02:01:41 PM »

I subscribed for 30days with 7300 and I received a message that I do not have enough money in my account.
Please kindly assist.
Thank you.
Posted by: Agbeti Oluwaseun
« on: March 14, 2023, 10:37:13 AM »

Good morning, i subscribe my Lumos box yesterday, up till now the Lumos box is not working.
The blinking light is not show, please i need help.
Posted by: Jonathan1
« on: February 22, 2023, 09:59:38 AM »

I have recharged my line and I have been sending 30 to 317 on my Mtn line but it's not going. Please help.