How to block Zenith Bank ATM Card Now


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How to block Zenith Bank ATM Card Now
Posted on: September 15, 2023, 07:01:31 AM
Follow this simple guide to block Zenith bank ATM Cards now, this guide is all about helping you secure your card and your bank account when you lose your ATM card.

Has someone stolen your Zenith bank ATM card or you lost it unknowingly? Don't panic, all you need is to block your Zenith bank ATM Card immediately and your money will be secured without you visiting your bank.

USSD (shortcode) you can use to Block Zenith Bank card

To block or deactivate your Zenith bank debit card simply dial: *966*911# and then follow other instructions to completely block your ATM card. However, you must use the phone number that you used when creating your account to enable the banking system to detect your account details.

How to block your Zenith ATM Card via Internet banking

There are many ways to block your Zenith bank ATM Card and online banking is one of them. To get started simply follow these steps below:

1. Use internet enabled smartphone or computer to visit Zenith bank online portal.
2. login with your credentials (online banking username and password)
3. Navigate to the card menu at the left hand side.
4. Clicking on the card menu will reveal the drop-down menu where you will see the option "Deactivate Card" select that option will stop all transactions on your account via ATM Card.
5. Next step is to request for a new ATM card and then change your old Pin.

How to block Zenith ATM card Via Mobile App

Zenith bank has a special mobile banking app that help to facilitate your day to day banking, the good news is that you can as well use the mobile app to block your Zenith ATM card on the go as long as you have the app installed on your smartphone.

To do this simply follow the step below:

1. Login with your mobile banking username and password
2. Navigate to cards and cheques menu
3. Scroll down the menu to see the option to deactivate the card.
Click on the deactivate card and input your PIN and token to complete the process
4. Your Zenith bank card will be blocked once you follow all the instructions correctly.

Reach out out to Zenith Bank Custom Care

It is possible that you don't have a smartphone or the data to download the mobile app but don't worry you can still reach out to Zenith bank customer care and they will help you blacklist the card and render it useless immediately.

To do this you need to use the following details to contact Zenith Bank:

Phone number: 012787000 if you are calling outside Nigeria then use +23412787000
Email address :

Note: once you call the number you need to select option 4 when asked to be able to speak with an executive customer assistance.

Visit the bank Immediately

If all the fast options to block your Zenith bank card don't look good to you, then you might have to rush to your bank and ask them to block your card for you and they will do it. However, if you card has been stolen or that you noticed that someone has access to your bank account the best option is to use the shortcode USSD provided above or better still call the customer care if you can't block the card on your own via internet banking and mobile app.

Finally, if you are still facing any challenges while trying to block your stolen or lost ATM card, use the comments box below and will be happy to assist you further.

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