Do you know that you can make a sustainable income by registering as a quickteller Paypoint agent, your work will be helping those who have the cash at hand but don't have the means to transfers it to their business partners or family and friends.

To make money as a quickteller Paypoint agent they have prepared a question and answers that will guide you through the process below.


What is Quickteller Paypoint?
Quickteller Paypoint is the trade name for IFIS Agent locations. It’s a one-stop  shop where all the products/services provided by IFIS Ltd can be accessed  and purchased.

Q: What are the transactions that can be carried  out at a Quickteller Paypoint?
The following services are available at any Quickteller  Paypoint:
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Airtime recharge (all networks)
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Bills payment/settlement (electricity bill, water bill, Waste bill, DStv, GOtv, Startimes, actv, Local and State government levies/taxes, estate permits, etc.)
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Funds transfer (sending money to, and receiving  money from, any person nationwide)
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Account opening with any bank
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Payments – for insurance premiums, airline tickets, embassies, etc.
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Deposit of funds (cash-in) into own or a third-party account
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Withdrawal of funds (cash-out) from own account

Q: Who can use Quickteller Paypoint services?
Everybody can access and use Quickteller Paypoint services – from students to artisans, traders, the self-employed, professionals and everyone who requires access to basic financial services.

However, Quickteller Paypoint is primarily targeted at the underserved and financially-excluded.

Q: Who can be a Quickteller Paypoint Agent?
Individuals, small to mid-size businesses, institutions etc can become Quickteller Paypoint Agents upon registration and submission of requisite documentations.

The requirements are based on the class of agent applied for e.g. classic, standard and prestige. Individuals and unregistered businesses (mass/umbrella agents) fall under Classic category. MSMEs, mom-and-pop shops, salons, supermarkets, chemist shops, grocery stores, etc. fall under the Standard category; whilst bigger businesses like petrol stations, pharmacy chains, Quick Service Restaurants (eateries), etc. fall under the Prestige category. Institutions with structures like MFBs also fall under the Prestige category.

Having an existing business which attracts reasonable footfall is a basic requirement. In addition, one must have a physical location that is easily accessible to people as well as an acceptable means of identification.

For corporate entities and institutions, business registration/incorporation documents will also be required.

Q: What happens if my phone is missing or damaged?
Your money is safe as the funds in your electronic wallet is actually in the settlement bank and not on your phone.
However, you must ensure that your log-in details as an Agent are not compromised in anyway.

Once you get another phone, you will have to undergo the set-up process after which your agent account details are synchronized with your new phone.

Q: What are the benefits of becoming an Agent?
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Additional revenue from commissions and incentives
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Increased sales from additional foot-traffic
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Differentiation from other businesses – being a Quickteller Paypoint Agent differentiates a business from others in its category/industry
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Reputation earned from the Interswitch pedigree
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Social relevance to the neighbourhood/community where Agent operates

Q:   How can I identify a Valid Quickteller Paypoint Agent?
At the minimum, all agents who are registered with IFIS have a unique, verifiable registration number displayed conspicuously with their Quickteller Paypoint signage at their business locations or shops.
They also have IFIS identity cards with customer care lines.

Q:  How do I get started as a Customer?
A:  Just walk into any Quickteller Paypoint location in your neighbourhood, communicate the service you need to the agent and you can be sure to be wowed with exceptional service delivery in a timely manner.

Q:  Who regulates the activities of Quickteller Paypoint Agents?
A.:  IFIS is licensed and regulated by the Central Bank of Nigeria (CBN). IFIS registers and monitors the activities of Quickteller Paypoint Agents to ensure they comply with the standards and procedures approved by the CBN.

Q:  How will I be supported as an Agent?
 A:   Quickteller Paypoint offers a well-resourced multi-level support structure to attend to agents in the event of complaints and feedback
 Depending on the nature of the complaint raised, the agent will be contacted by our team of customer care professionals and the issue will be resolved in a timely manner