Have you had about the new MTN Web Self Service (WSS)
where mtn provides all the help and services online with the need of any mobile phone APP are calling any customer care
This is a web-based self service solution that will allow you MyCustomer® request for specific services online at your own convenience without requiring an interaction with an MTN Customer Care Representative and have these services delivered on time.
The WSS offers 24hrs support and immediate access to information. You can also check the status of your requests and be informed when the service is completed.
The WSS is available and free to all and will be accessed using your MTN Security Number.
The type of services available on MTN Web Self Service (WSS) SIM Replacement
View Call Details
Change Security Key
Activate data bundle
Activate and deactivate call forwarding.
HOW to use MTN Web Self Service (WSS)
To use the new MTN Web Self Service (WSS) all you need is to connect with your computer or smartphone and follow this link: https://selfcareportal.mtnonline.com/selfcare/appmanager/selfcare/login
then login or register new account.
Selected the services you need and follow the instructions to get your problen solved fast and easy.